To find the right fit for your skates, which should be snugger than regular shoes for better control and stability, start by measuring your foot. Place your heel against a wall on a sheet of paper, mark where your longest toe ends, and measure the distance. Use the larger measurement of both feet to find your size on the skate size chart (located above between the product price and option selection).
Keep in mind that sizing can vary between different brands and models, so always refer to the specific size chart for the skates you are considering.
Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ page should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!
Our online retail store proudly offers comprehensive shipping options to meet the needs of our customers. For customers within Australia, we ship nationwide using trusted local carriers to ensure timely and reliable delivery. For our customers in New Zealand and other international destinations, we utilize International Post and DHL to provide efficient and secure shipping. Whether you're shopping locally or from abroad, we are committed to getting your order to you wherever you are in the world.
At Oze Skates, our shipping rates are calculated at checkout to ensure accuracy and fairness. The cost depends on the specific items you've selected and the destination to which they will be shipped. This system allows us to provide the most cost-effective shipping options based on the weight, size, and number of items in your order, as well as your location. Simply add your items to the cart and enter your shipping address to see the calculated shipping rates tailored specifically for your order.
Once your order has been shipped from our online store, you will receive an email containing a tracking number linked to the courier's tracking system. To track your order, simply click on the link provided in the email, which will direct you to the courier's website where you can see the current status of your shipment. Alternatively, you can manually track your order by visiting the courier's website and entering the tracking number provided in the email into the search or track field. This method allows you to stay updated on the progress of your delivery at every step, ensuring you know exactly when to expect your order.
